Job Description

Smart Soft Healthcare is the world leader in spine diagnostics based on Artificial Intelligence. We offer you the chance to reach your full potential by being part of a groundbreaking project using first-of-its-kind technology.

Our team is working on the second version of CoLumbo, our automated medical image analysis software. It is based on state-of-the-art Machine Learning algorithms that we have developed. CoLumbo is the first global multi-pathology diagnostic tool with regulatory clearance.

For our Quality Assurance and Technical Support Team in Bulgaria, we are looking to hire a System Administrator and Technical Support Specialist.

Daily and Monthly Responsibilities

• Supporting and maintaining the Desktop PC’s, Servers, Network environment;
• Maintenance of the office network and server;
• Amazon Web Services (AWS) management;
• Atlassian products management;
• Install, configure and maintain new working stations for the company (Microsoft Windows + Microsoft 365);
• Managing Operating Systems and Software Applications;
• Diagnose and resolve any technical issues of clients, related to our product;
• Maintaining technical proficiency in all hardware and software, utilized by the clients;
• Install, uninstall, reinstall the software application;
• Verify proper hardware and software set up;
• Troubleshoot any issues with the software.

Skills and Qualifications

• Fluent in English (writing and speaking);
  
• Degree in computer science or information technology will be considered a strong advantage;
  
• Teamwork and collaboration are a must;
  
• General network knowledge (TCP, UDP, IPv4, LAN/WAN, DNS, DHCP);
  
• Basic understanding of application layer protocols – SMTP, SSL/IPsec VPN, HTTP, HTTPS, SSH, FTP;
  
• Working experience with any enterprise-class Cisco equipment;
  
• Working experience with any enterprise-class firewall equipment will be considered a strong advantage;
  
• Basic understanding of BGP and routing protocols in general;
  
• Managing Windows Server 2016;
  
• Knowledge of Windows and Web applications;
  
• Troubleshooting experience with monitoring systems;
  
• Excellent interpersonal skills;
  
• Good written and verbal communication.

Additional Skills

•  Knowledge in administering Windows Client Operating systems, Active Directory, and general application troubleshooting;
  
• Knowledge of networking & server hardware;
  
• Knowledge of end-user hardware;
  
• Knowledge of any additional secondary language;
  
• Availability to work on different shifts, 24/7 will be considered a plus.

We offer

• A competitive salary, according to the experience and skills;
  
• A friendly and dynamic working environment with a determined and motivated team;
  
• Challenging work in a growing organization;
  
• Full-time position;
  
• Professional development;
  
• Complete health and social insurance package.

 To apply,  please send your CV in English  to: columbo@smart-soft.net