Job Description

Smart Soft Healthcare is the world leader in spine diagnostics based on Artificial Intelligence. We offer you the chance to reach your full potential by being part of a groundbreaking project using first-of-its-kind technology.

Our team is working on the second version of CoLumbo, our automated medical image analysis software. It is based on state-of-the-art Machine Learning algorithms that we have developed. CoLumbo is the first global multi-pathology diagnostic tool with regulatory clearance.

For our Quality Assurance and Technical Support Team in Bulgaria, we are looking to hire a Technical Support Specialist.

Daily and Monthly Responsibilities

•  Diagnose and resolve any technical issues of clients, related to our product;
• Maintaining technical proficiency in all hardware and software, utilized by the clients;
• Install, uninstall, reinstall the software application;
• Verify proper hardware and software set up;
• Troubleshoot any issues with the software.

Skills and Qualifications

• Fluent in English (writing and speaking);
• Degree in computer science or information technology will be considered a strong advantage;
• Teamwork and collaboration are a must;
• Knowledge of Windows and Web applications;
• Troubleshooting experience with monitoring systems;
• Excellent interpersonal skills;
• Good written and verbal communication.

Additional Skills

• Knowledge of end-user hardware;
• Knowledge of any additional secondary language;
• Availability to work on different shifts, 24/7 will be considered a plus.

We offer

• A competitive salary, according to the experience and skills;
  
• A friendly and dynamic working environment with a determined and motivated team;
  
• Challenging work in a growing organization;
  
• Full-time position;
  
• Professional development;
  
• Complete health and social insurance package.

 To apply,  please send your CV in English  to: columbo@smart-soft.net